Support
Need a hand?
Write to me and I'll reply personally. Usually within 3 working days.
Write to
To help you faster, please include:
- the app name and version (you'll find it in the app's settings);
- your iPhone or iPad model and iOS version;
- what you were doing and what happened.
Fotofresh
Are the photos I delete really gone?
They go to the app's Trash first. They are removed from the library only when you empty the Trash and confirm in the iOS dialog. Until then you can restore them from the Trash.
Do I need an account?
No. Fotofresh has no account, no ads and no servers: everything happens on your iPhone.
Can I use it with limited photo access?
Yes. The app shows only the photos you give it access to, and you can change the choice in iOS settings.
Where do optimized copies go?
In an album called "Optimized by Fotofresh" in your library. The originals are not touched until you decide.
How do I delete the app's data?
Uninstall the app: statistics and preferences are removed. Backups you exported stay where you saved them.
Do folders copy my photos?
No. Folders are real albums in the Photos app: photos are not copied. If you remove one from a folder, it goes back to the photos to review. Deleting a folder in the app deletes only the album, never the photos.
Can I share a photo?
Yes, with anyone or to Instagram Stories. A small "Found again with Fotofresh" label appears on the shared photo. You share only when you choose to.
Deleting your data
Each app has a command to delete data from the device, described in the questions above and in its privacy policy. For any other request about your data, write to the address at the top.